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Billing and Payments
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Required Payment Profile – Each registered bidder must have valid payment details, such as a valid credit or debit card saved within their profile. Without such information, bids will not be accepted or recorded with Legacy Home and Estate Services. Legacy Home and Estate Services reserves the right to charge the registered bidder’s credit/debit card for the cost of items won or purchased, buyer’s premium, sales tax, late fees, delivery fees and any other costs associated with the purchase and retrieval of an item. It is the sole responsibility of the account holder to ensure that the payment information within his or her profile is up to date, valid and that he or she has authorization to incur charges to that account. In the event that a registered bidder does not have valid credit/debit card information saved within their profile, Legacy Home and Estate Services reserves the right to cancel bids/listings and/or suspend accounts without warning. Outstanding payments attached to an account with invalid payment information are subject to legal action and Legacy Home and Estate Services may utilize a collection agency or other legal means to collect the amount due deemed appropriate by Legacy Home and Estate Services.
Accepted Payment Methods – Legacy Home and Estate Services will only accept payment online with credit card or debit card unless the payment exceeds $7500 or deemed appropriate on an individual basis by Legacy Home and Estate Services.
Legacy Home and Estate Services reserves the right to charge the winning bidder for items that were not retrieved following the scheduled pick-up date listed for that particular auction. Charges will be made to the account details saved within the bidder’s profile. Additional fees may be added to the total cost depending on the circumstances of a missed pick-up. The exact amount of additional fees collected will be at the discretion of Legacy Home and Estate Services.
Items won are not permitted to be collected until proper payment has been completed. Legacy Home and Estate Services reserves the right to hold items until payment is confirmed.
If the shipment of items has been requested, payment must be completed prior to shipment. Legacy Home and Estate Services will not release the item to the shipping company until payment has been completed.
Sales Tax – The appropriate state sales tax will be added to all sales and is expected to be paid in full at the time of purchase. Those who present a state tax exemption form with a valid identification number will be not be charged for state sales tax. Any changes to an individual’s tax exemption status must be communicated with Legacy Home and Estate Services. Legacy Home and Estate Services reserves the right to request tax exemption certificates and any other forms necessary to appropriately document an individual’s exemption status.
Failure to Comply – Failure to comply with the payment policies outline by Legacy Home and Estate Service may result in the suspension of account or legal action, depending on the extent of the circumstances.
Legacy Home and Estate Services primarily utilizes a “local pick-up day” method for item retrieval. In the event that you have won an auction item, it is assumed by Legacy Home and Estate Services that you will attend the local pick-up at the specified date and time indicated on the item’s page. An item’s page is defined as the web page that features a single item/lot with the description, condition and pickup information visible.
Bidders should confirm their availably and ability to retrieve items on the appropriate day and time prior to placing a bid. It is the responsibility of the bidder to remove the items he or she has won and be prepared to do so with proper tools and assistance if needed. Failure to attend the local pick-up day may result in forfeiture of the item regardless of whether payment has been completed.
Delivery Options – Legacy Home and Estate Services has partnered with Fragile Pack of Louisville. Additional costs will apply, contact Fragile Pack for a quote. If delivery is desired, it is the responsibility of the winning bidder to notify Legacy Home and Estate Services prior to the pick-up day. Not all items are eligible for delivery. Other third party shipping agencies may be available, the bidder is responsible for communicating with Legacy Home and Estate Services if a third party shipping company will be utilized.
Legacy Home and Estate Services waives responsibility for items lost or damaged through packaging, shipment or delivery and cannot guarantee delivery by a certain date or time.
Missed Pick-Up Day – In the event that a bidder has missed the designated local pick-up day for an item he or she has won, a $20 additional fee will be charged to retrieve the item on a separate day and time. Not all items are eligible for an alternative pick-up date and time, Legacy Home and Estate Services reserves the right to deem items ineligible for alternate pick-up based on but not limited to circumstance, item size, pick-up location and/or availability. Legacy Home and Estate Services may charge a fee greater than $20 depending on the nature, size and quantity of items requiring an alternate pick-up. Failure to communicate and request an alternate pick-up date prior to the end of the designated pick-up time may result in forfeiture of the item.
Title and Ownership: Title and ownership of items transfer from the seller to the buyer at the time of pick-up. Legacy Home and Estate Services is not responsible for damage or loss of items during the packing and removal of items.
Legacy Home and Estate Services is not responsible for insuring items that are under contract to be sold through their online platform. It is the responsibility of the seller to maintain their insurance throughout the auction/selling process.
Abandoned Items – Abandoned item is defined as an item won at auction but the winning bidder has failed to pick-up the item(s) on the designated pick-up day and failed to communicate with Legacy Home and Estate Services within 2 days of the end of the auction about alternate item retrieval options. Abandoned items are expected to be paid in full and Legacy Home and Estate Services reserves the right to charge the credit/debit card on file for the total cost, including but not limited to buyer’s premium and state sales tax, of the abandoned item.
The seller hereby acknowledges and agrees that Legacy Home and Estate Services has the right to resell, retain, dispose of or donate abandoned items.
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